At Spladoosh we have developed an online communication system which can be used internally (employee - employees) or externally (employee to customer) dependant on your business needs:
Internally
- Acts as a substitute for emails, allowing all users to discuss a topic collaboratively
- Ideal for project or service development - allowing all or some members to contribute ideas
- Has a hierarchical system for Managers, Supervisors and Assistants - this protects private conversation
- Has a unique archiving system to file conversations that have been discussed and developed on. These can be referred to at any time
- Create unlimited walls* to for marketing, finance, product developments - whatever your business needs to communicate about
External
- A great tool for business to customer contact, whether it be customer care, feedback, or general topical discussions
- Simple sign up process and straightforward usability
- Publically visible so all non-users can read the conversations and see the discussions and feedback
- 'Assistants' can get support from 'supervisors' if customer has difficult enquiry
- Statistical marketing data about your customers easily available.
